We are living in a digital age, and hence, it is no longer surprising that a mobile app is a must-have tool in the legal sector. Whether it is for the personal productivity of lawyers or the profitability of the business, a mobile app can be useful in more ways than one. In this article, we will explore some of the things that are possible in a law firm because of a mobile app.
- Accept Online Payments
Cash may be king, but that does not mean that it should only be the acceptable mode of payments in law firms. The priority is to make payments as convenient as possible to the clients. This is possible with legal billing software that comes with an online payment processing feature. This will minimize delays while improving satisfaction. By having a mobile app, clients will have a digital platform where they can settle their dues using credit and debit cards, among other acceptable payment methods.
- Communicate and Collaborate
Through mobile apps, law firms can foster better communication and collaboration. Lawyers and their teams can work in a more collaborative environment. Even when the team members are outside the office, using a mobile app makes it easy to chat, as well as to share and edit documents, among other things. It can also function as a client portal. This makes it easy for clients to communicate directly to their lawyers or the support representatives of the law firm. All of these will also be possible with RocketMatter.
- Gather Feedback
While there are many ways to get feedback from your customers, one of the most innovative solutions would be using a mobile app. It can be a platform where customers answer surveys and interview questions, providing the law firm insights on what it can do to improve. Customers can also leave comments and complaints through the app.
- Track Billables
Billing management can be a nightmare in law firms. To help address this problem, mobile apps are promising. They can function as a timer, making it easier to capture billables accurately and automatically. No more need to rely on pen and paper! Manual processes can be prone to inaccuracies, so it is best to use a mobile app instead.
- Facilitate Secure Transactions
A mobile app can also be useful when it comes to facilitating secure transactions. It is created with the security needs of the law firm in mind, and therefore, the vulnerabilities have been addressed. From fingerprint authentication to strong passwords, law firm mobile apps can be difficult for an outsider to access.
For modern law firms, the use of a mobile app is a necessity and not a luxury. From improving communication to tracking billables, a mobile app can be useful in more ways than one. It will be beneficial to the management, lawyers, and clients, among other users. So, if you have a law firm, now is high time to consider developing a mobile app to yield its many benefits.